Terms of use

These terms are the agreement between you and Differential Diagnosis Doctor Pte. Ltd. ("we", "us"), a company in Singapore, for your use of ddxdoctor.com (the "service"). By creating an account or using the service, you agree to them. If you don't agree, don't use the service.

1. Who can use the service

The service is for registered or credentialed health practitioners, such as doctors, dentists, nurses, midwives, pharmacists, physiotherapists, psychologists and allied health professionals. You must give accurate details, including your profession and registration or membership number. We may check them, and we may refuse, suspend or close an account if we can't confirm them or they are wrong.

2. Decision support, not medical advice

• The service gives information to support your clinical judgement. It does not diagnose, prescribe or give medical advice to patients, and it is not a substitute for your own assessment and judgement.
• You remain responsible for every clinical decision, and for checking information against its source and against current local guidance, especially doses, before relying on it.
• Answers are produced with artificial intelligence and can be incomplete, out of date or wrong. Statements without a citation have not been checked against a source.
• Image readings are unvalidated AI descriptions, not diagnoses, and can miss findings or describe ones that aren't there, particularly on radiographs and ECGs.
• Translations of sources are machine translations. Check the original before acting on them.
• Billing code suggestions are experimental. Check every code against the official list before submitting a claim.
• The service is not for emergencies. In an emergency, follow local emergency procedures.

3. Pilot

The service is in a pilot. It is not clinically validated and has not been reviewed or approved by any medical device regulator. Features may change or stop. While the pilot notice is shown in the service, don't enter real patient information.

4. Patient information

If you enter information about patients (for example by uploading records, recording a consultation, or attaching images), you must have a lawful basis to do so, including any consent the law requires, and you must enter only what is necessary. You are responsible for the information you enter, and for how you use what the service produces from it. See the privacy policy for how we handle it.

5. Your account

• Keep your password confidential and your account to yourself. Tell us at once if you think someone else has used it.
• You are responsible for activity on your account.

6. Acceptable use

You must not:

• use the service unlawfully, or to harm patients or others;
• try to gain access to other users' information, or to systems or data you aren't authorised to use;
• interfere with the service, overload it, or probe it for vulnerabilities without our written permission;
• copy, scrape or resell the service or its library, or use it to build a competing product;
• post identifying patient information on the case board or anywhere other users can see it.

7. Content and intellectual property

We own the service and its software. Sources in the library and in answers belong to their publishers and are used under their licences; see the legal notice. You keep the rights in what you enter, and you give us permission to process it to provide the service to you.

8. Fees

The service is free during the pilot. We will tell you before any fees apply, and you can close your account instead.

9. Availability and changes

We try to keep the service available but don't promise that it will be uninterrupted or error-free. We may change these terms; we will show the new date above and, for material changes, tell you in the service or by email. If you keep using the service after a change, the new terms apply.

10. Ending your use

You can stop using the service and ask us to close your account at any time. We may suspend or close accounts that break these terms or put patients, other users or the service at risk.

11. Liability

To the extent the law allows, the service is provided "as is", and we are not liable for any loss arising from clinical decisions, or from reliance on the service's output, or for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

12. Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction. If a translation of these terms differs from the English version, the English version applies.

13. Contact

Differential Diagnosis Doctor Pte. Ltd. · [email protected]